Booming Level in the Field of Business Process Outsourcing

Philippines has been endowed with several talents and resources that made its popularity in business increased. In the same way, talents and resources are the prime factors that made the country on top of business venture globally. Making it to the point of getting into the next level of business process outsourcing, the country's edge has now becoming a big apple of one's eye and slicing a larger pie in the global economic market and seems to lead in every way.

Indeed, Business Process Outsourcing in the Philippines has evolved quickly as it dominates every business sector made it possible to access in every way. Aside from BPO's becoming a global sought phenomenon, it has leverage every business operation to stick on its cost efficiency and time saving factor which made it sparkled in the Philippines as a number one booming business inside the country.

Many businesses still crave for the BPO operations because of its usability and practicability in uplifting every small business' abilities to compete and do better towards economic stardom in the field of global outsourcing business. It is a mere fact that with BPO as a an operation of delegating of one or more non-core business process to an offshore service provider with a certain field of specialization, one is accountable of the benefit it can brought to business development and growth and that is cost reduction and flexibility which are made possible in every business way.

Moreover, being a cost cutting antidote to the pressing tough economic situation, BPO leads by example of a business competition which have motivated most modern small and larger business in a way that every quality of services offered are being increased thus it lead to greater productivity and profit gaining. In fact, Philippines has been wowed for its exemplary performance in the field of business process outsourcing being the topmost outsourcing services hub in the Asia Pacific region and ranked 3rd in the world. That is due to increasing talent pool and proficiencies of the country's populace enough to hurdle the demands of business process business worldwide.

Many have said that the overwhelming population of most call centers in the Philippines has raised the country's fame in the field of business process outsourcing. The country has been a spotlight for BPO commercial and dealings because of the capability and advantage of gaining highly qualified, proficient in English and capacity of Filipino talents to handle business process tasks and compete in the global business outsourcing plus the hard work, loyalty, determination and dedication of the country's service provider are factors to the country's development and continuing success.

In this global milieu of global outsourcing, Philippines has equipped itself to offered exemplary performance in other outsourcing services such as accounting, software outsourcing, HR, and other outsourcing related tasks which have put the country's rank on top of the so many business dealings giving them an edge over the others. Philippines is still surviving and still pursuing its dream to successful global outsourcing now and in the years to come.

Automating Business Processes

Business Process Automation is the task of taking manual computer tasks necessary for the function of your business and automating them. From the day we started in the IT industry we started Rede Software, we saw the same frustrating pattern over and over again. Businesses were relying on their IT solutions in order to succeed. Yet often it seemed like people were working for their IT instead of their IT working for them.

Here is a list of business processes that in our opinion should be automated:

Process - Description of automation

• Data entry: Entering data received via an electronic medium into an application
• Data access & manipulation: Accessing data (e.g. From a database) and using or modifying it as appropriate
• Information Gathering: Gathering information to be displayed for staff
• Information Distribution: Distributing gathered information to required stakeholders or clients
• Report Generation: Generating reports (e.g. end of day results)
• Report Gathering & Distribution: Collecting generated reports and organising them; then redistributing as required
• Backup: Backup off-site over the internet
• Web Crawling: Crawling through known internet sites to collect data
• Integration: Integrating multiple applications to work together and produce any of the above results and more

The biggest reason to automate tasks that are taking so long to finish is that it allows you to refocus your time and energy on things that are important to your business. Imagine if all the man-hours wasted on mindless & repetitive tasks could instead be used on areas of your business that need it most. Instead of Staff having to click away pointlessly on the screen they can be re-allocated to parts of the business that could use them.

Imagine then a staff member who's job it is to mindlessly copy data from one application and input it into another, a task that could potentially take hours at a time. How would they feel about their job? How would they feel about their employer? How would they feel about themselves? Imagine if instead of doing that they could click a button and load up a program that does all that work for them. How could this staff member be better utilised? Could they be assigned tasks that improve customer satisfaction or generate more sales? How much better would they feel about themselves for having a more challenging and less repetitive job? Automation software allows people do their actual jobs instead of a task that could, essentially, be assigned to a robot.

On top of that, there would be no need to hire additional people simply to help with these tasks. Instead of spending money on staff that do nothing real and material, money could be spent improving marketing, sales, support or customer service. There would be no more need to hire temps or seasonal staff to take care of sudden influxes of repetitive tasks.

Business process automation is important for every aspect of business in today's IT driven world.